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We ship worldwide, but some products cannot be shipped outside our country.
When you place your order you will be provided with an estimate of the shipping cost and an approximate arrival estimate.
Free Shipping in Italy for orders over €200 (excluding products with bulky shipping)EXPRESS COURIER: €6.55 and free for orders over €200 (rate not applicable to bulky/heavy products) Maximum weight of 5 KG Maximum dimensions: 35x35x35 cm Oils, aerosols and batteries cannot be shipped outside Italian borders * Bulky/heavy products (over 5 kg): €14.99
We have been eBay sellers for over 10 years with a 96% customer satisfaction rate and over 56,530 feedbacks.
We are Amazon Top Sellers with a 4.5 out of 5 rating.
We always strive to provide the highest quality customer service and offer great value products. By purchasing from us, you will not only be able to enjoy products selected for quality and price, but also the peace of mind of knowing that you are dealing with well-prepared and present sellers. Don't hesitate, choose to shop with us today!
You can return the material up to 30 days from your order
Sometimes we will ask you the reason for the return simply to understand how we can improve our service.
Understanding if and where there may be a problem is essential for us.
RETURN PROCEDURE: If you want to return a product, simply log into your account, check the order using the "Complete Order" link in the "My Account" menu and click on Return Product. You will receive an email notification of your refund as soon as we have received and checked the product.
This product is specific for:
PIAGGIO QUARTZ 50 1992 - 1996 |
PIAGGIO SFERA RST 50 1995 - 1997 |
PIAGGIO VESPA ET2 INJECTION 50 1997 - 2000 |
PIAGGIO VESPA ET2 50 1997 - 2005 |
PIAGGIO VESPA ET4 50 2000 - 2005 |
PIAGGIO VESPA FL 50 1990 - 1990 |
PIAGGIO VESPA FL2 AUTOMATIC 50 1990 - 1991 |
PIAGGIO VESPA FL2 HP 50 1991 - 1997 |
PIAGGIO VESPA LX 2T TOURING & 30KM 50 2010 - 2013 |
PIAGGIO VESPA LX 2T 50 2005 - 2013 |
PIAGGIO VESPA LX 4T-4V TOURING 50 2010 - 2013 |
PIAGGIO VESPA LX 4T-4V 50 2009 - 2013 |
PIAGGIO VESPA LXV 2T NAVY 50 2008 - 2008 |
PIAGGIO VESPA LXV 2T 50 2006 - 2009 |
PIAGGIO VESPA N 50 1989 - 1990 |
PIAGGIO VESPA PK XL RUSH 50 1988 - 1989 |
PIAGGIO VESPA PK 50 1982 - 1984 |
PIAGGIO VESPA PRIMAVERA 2T 50 2013 - 2017 |
PIAGGIO VESPA PRIMAVERA 4T 2V 25 KM/H 50 2014 - 2017 |
PIAGGIO VESPA PRIMAVERA 4T-4V 50 2013 - 2017 |
PIAGGIO VESPA S 2T & COLLEGE 50 2007 - 2012 |
PIAGGIO VESPA S 4T-4V & COLLEGE 50 2008 - 2012 |
PIAGGIO VESPA SPRINT 2T 2V 50 2014 - 2017 |
PIAGGIO VESPA SPRINT 4T 2V 25KM/H 50 2014 - 2017 |
PIAGGIO VESPA SPRINT 4T 4V NOABS E2 EMEA 50 2014 - 2017 |
PIAGGIO ZIP SP EURO2 50 2006 - 2013 |
PIAGGIO ZIP SP 50 1996 - 2000 |
PIAGGIO ZIP SP 50 2001 - 2004 |
PIAGGIO COSA 2 125 1991 - 1997 |
PIAGGIO COSA CL-CLX 125 1988 - 1991 |
PIAGGIO HEXAGON GTX 125 2000 - 2000 |
PIAGGIO HEXAGON LX-LXT 125 1998 - 1999 |
PIAGGIO HEXAGON LX4 125 1998 - 1999 |
PIAGGIO HEXAGON 125 1994 - 1997 |
PIAGGIO MP3 HYBRID 125 2009 - 2010 |
PIAGGIO MP3 IE TOURING 125 2011 - 2012 |
PIAGGIO MP3 IE 125 2008 - 2009 |
PIAGGIO MP3 YOURBAN ERL 125 2011 - 2013 |
PIAGGIO MP3 125 2006 - 2008 |
PIAGGIO SFERA 125 1995 - 1997 |
PIAGGIO SKIPPER 125 1994 - 1997 |
PIAGGIO VESPA 946 4T 3V ABS - 946 RED EMEA, APAC 125 2013 - 2019 |
PIAGGIO VESPA 946 4T 3V ABS ARMANI 125 2015 - 2023 |
PIAGGIO VESPA ET4 125 1996 - 1998 |
PIAGGIO VESPA ET4 125 1999 - 2002 |
PIAGGIO VESPA FL 125 1989 - 1990 |
PIAGGIO VESPA GRANTURISMO EURO 3 125 2006 - 2007 |
PIAGGIO VESPA GRANTURISMO 125 2003 - 2005 |
PIAGGIO VESPA GRANTURISMO 125 2006 - 2007 |
PIAGGIO VESPA GTS 4T IE SUPER 125 2009 - 2016 |
PIAGGIO VESPA GTS EURO3 125 2007 - 2012 |
PIAGGIO VESPA GTS IE ABS E4 (EMEA) 125 2016 - 2018 |
PIAGGIO VESPA GTV 4T NAVY EURO3 125 2008 - 2008 |
PIAGGIO VESPA GTV 125 2006 - 2008 |
PIAGGIO VESPA LX 4T 3V IE - TOURING 150 2012 - 2013 |
PIAGGIO VESPA LX 4T EURO3 TOURING 125 2010 - 2011 |
PIAGGIO VESPA LX 4T FL 125 2009 - 2009 |
PIAGGIO VESPA LX EURO 3 IE 125 2009 - 2011 |
PIAGGIO VESPA LX EURO 3 125 2006 - 2008 |
PIAGGIO VESPA LX PRIMAVERA 4T 3V IE 125 2013 - 2017 |
PIAGGIO VESPA LX 125 2005 - 2006 |
PIAGGIO VESPA LXV 4T EURO3 125 2006 - 2009 |
PIAGGIO VESPA LXV 4T NAVY EURO3 125 2007 - 2008 |
PIAGGIO VESPA LXV IE 4T 125 2010 - 2013 |
PIAGGIO VESPA PK XL 125 1986 - 1989 |
PIAGGIO VESPA PRIMAVERA 4T 3V E4 IGET ABS 125 2016 - 2017 |
PIAGGIO VESPA PX 30 YEARS 125 2007 - 2008 |
PIAGGIO VESPA PX EURO 2 125 2001 - 2007 |
PIAGGIO VESPA LX 4T 50 2005 - 2009 |
PIAGGIO VESPA PX 125 125 1998 - 2001 |
PIAGGIO VESPA S 4T 3V IE 125 2012 - 2012 |
PIAGGIO VESPA S 4T EURO 3 125 2007 - 2008 |
PIAGGIO VESPA S 4T IE & COLLEGE 125 2009 - 2011 |
PIAGGIO VESPA SPRINT 4T 3V IE 125 2014 - 2015 |
PIAGGIO VESPA SPRINT IGET 4T 3V ABS (EMEA) 125 2016 - 2017 |
PIAGGIO ZIP 125 2000 - 2002 |
PIAGGIO VESPA GTS 4T E4 ABS (EMEA) 150 2016 - 2017 |
PIAGGIO VESPA GTS SUPER IE 4T 3V AU,EX,JP,RI,T,V 150 2014 - 2015 |
PIAGGIO VESPA LT 4T 3V IE 150 2014 - 2014 |
PIAGGIO VESPA LX 4T 3V IE - TOURING 150 2012 - 2013 |
PIAGGIO VESPA LX 4T FL 150 2009 - 2009 |
PIAGGIO VESPA LX EURO 3 IE 150 2009 - 2011 |
PIAGGIO VESPA LX EURO 3 150 2006 - 2008 |
PIAGGIO VESPA LX TOURING 150 2010 - 2012 |
PIAGGIO VESPA LX 150 2005 - 2006 |
PIAGGIO VESPA PRIMAVERA 4T 3V IGET ABS (EMEA) 150 2016 - 2020 |
PIAGGIO VESPA PRIMAVERA 4T-3V 150 2013 - 2016 |
PIAGGIO VESPA S 4T IE & COLLEGE 150 2009 - 2012 |
PIAGGIO VESPA S 4T 150 2008 - 2009 |
PIAGGIO VESPA SPRINT 4T 3V IE 125 2015 - 2015 |
PIAGGIO VESPA SPRINT SPORT 4T 3V IGET ABS 150 2016 - 2017 |
PIAGGIO VESPA GRANTURISMO 200 2006 - 2007 |
PIAGGIO HEXAGON GT-GTX 250 1998 - 2000 |
PIAGGIO MP3 LT 250 2008 - 2009 |
PIAGGIO MP3 MIC 250 2008 - 2009 |
PIAGGIO MP3 250 2006 - 2008 |
PIAGGIO VESPA GT 60 EURO 3 250 2006 - 2007 |
PIAGGIO VESPA GTS ABS 250 2005 - 2012 |
PIAGGIO VESPA GTS 250 2005 - 2016 |
PIAGGIO VESPA GTV 4T NAVY EURO3 250 2007 - 2007 |
PIAGGIO VESPA GTV 250 2006 - 2009 |
PIAGGIO MP3 300 IE LT 300 2010 - 2011 |
PIAGGIO MP3 300 IE MIC 300 2010 - 2011 |
PIAGGIO MP3 300 LT BUSINESS - SPORT ABS - ENJOY 300 2014 - 2016 |
PIAGGIO MP3 4T 4V IE ERL HYBRID 300 2010 - 2013 |
PIAGGIO MP3 4T 4V IE LT HYBRID 300 2010 - 2011 |
PIAGGIO MP3 IE E4 LT BUSINESS - SPORT ABS 300 2016 - 2018 |
PIAGGIO MP3 IE LT TOURING 300 2011 - 2013 |
PIAGGIO MP3 IE LT- IE LT SPORT 300 2011 - 2014 |
PIAGGIO MP3 IE TOURING 300 2011 - 2012 |
PIAGGIO MP3 YOURBAN ERL 300 2011 - 2015 |
PIAGGIO MP3 YOURBAN LT ERL 300 2011 - 2016 |
PIAGGIO MP3 YOURBAN LT RL E4 300 2017 - 2018 |
PIAGGIO VESPA GTS IE & TOURING 300 2012 - 2016 |
PIAGGIO VESPA GTS IE ABS E4 (EMEA) 300 2016 - 2017 |
PIAGGIO VESPA GTS IE TOURING 300 2011 - 2012 |
PIAGGIO VESPA GTS SUPER SPORT 300 2010 - 2013 |
PIAGGIO VESPA GTS SUPER 300 2008 - 2016 |
PIAGGIO VESPA GTV 4T 4V IE 300 2010 - 2013 |
PIAGGIO VESPA GTV SIX DAYS IE E4 ABS (EMEA) 300 2017 - 2017 |
PIAGGIO VESPA GTV VIA MONTENAPOLEONE 300 2010 - 2010 |
PIAGGIO MP3 IE LT - MP3 IE LT SPORT 400 2008 - 2010 |
PIAGGIO MP3 IE LT TOURING 400 2011 - 2011 |
PIAGGIO MP3 MIC 400 2008 - 2010 |
PIAGGIO MP3 RL TOURING 400 2011 - 2011 |
PIAGGIO MP3 400 2007 - 2008 |
PIAGGIO MP3 LT BUSINESS ABS 500 2014 - 2016 |
PIAGGIO MP3 LT E4 SPORT - BUSINESS 500 2016 - 2018 |
PIAGGIO MP3 LT SPORT - BUSINESS 500 2011 - 2013 |
PIAGGIO MP3 RL SPORT - BUSINESS 500 2011 - 2012 |
PIAGGIO MP3 SPORT ABS 500 2014 - 2016 |
GILERA FUOCO 4T-4V IE E3 LT 500 2013 - 2014 |
GILERA FIRE EURO3 500 2007 - 2013 |
APRILIA RS ABS 125 2017 - 2017 |
APRILIA RS REPLICA ABS 125 2017 - 2017 |
APRILIA RS4 REPLICA 125 2014 - 2016 |
APRILIA RS4 125 2011 - 2013 |
APRILIA TUONO ABS 125 2017 - 2017 |
PIAGGIO VESPA PK 125 ELECTRIC START 125 1984 - 1989 |
PIAGGIO VESPA PK 125 ETS 125 1984 - 1984 |
PIAGGIO VESPA PK 125 ETS ELESTART 125 1984 - 1984 |
PIAGGIO VESPA PK 125 S AUTOMATIC ELESTART 125 1985 - 1985 |
PIAGGIO VESPA PK 125 XL 125 1986 - 1986 |
PIAGGIO VESPA PK 125 XL PLURIMATIC 125 1989 - 1989 |
PIAGGIO VESPA PK 50 XL 50 1985 - 1988 |
PIAGGIO VESPA PK 50 XL ELESTART 50 1986 - 1986 |
PIAGGIO VESPA PK 50 XL PLURIMATIC 50 1985 - 1990 |
PIAGGIO VESPA PK 50 XL PLURIMATIC 50 1985 - 1990 |
PIAGGIO VESPA PK 50 XL RUSH 50 1988 - 1989 |
PIAGGIO VESPA PK 50 XLS 50 1986 - 1986 |
PIAGGIO VESPA PK 80 ELECTRIC STARTER 80 1984 - 1989 |
PIAGGIO VESPA PK XL 50 1985 - 1988 |
PIAGGIO VESPA PK AUTOMATIC 50 1984 - 1989 |
PIAGGIO VESPA PX 125 AND ARCOBALENO 125 1981 - 1997 |
PIAGGIO VESPA PX 125 AND ELESTART 125 1981 - 1997 |
PIAGGIO VESPA PX 150 AND ARCOBALENO 150 1981 - 1997 |
PIAGGIO VESPA PX 150 AND ARCOBALENO 150 1981 - 1997 |
PIAGGIO VESPA PX 150 AND ELESTART 150 1981 - 1997 |
PIAGGIO VESPA PX 150 AND ELESTART 150 1981 - 1997 |
PIAGGIO VESPA PX 200 E 200 1981 - 1997 |
PIAGGIO VESPA PX 200 AND ARCOBALENO 200 1981 - 1997 |
PIAGGIO VESPA PX 200 AND ELESTART 200 1981 - 1997 |
PIAGGIO VESPA PXE RAINBOW 125 1981 - 1997 |
PIAGGIO VESPA PXE RAINBOW 125 1981 - 1997 |
PIAGGIO VESPA PX 125 E 125 1981 - 1984 |
PIAGGIO VESPA PX 150 E 150 1981 - 1997 |
PIAGGIO VESPA PX 80 E 80 1981 - 1997 |
PIAGGIO VESPA PX 80 AND ARCOBALENO 80 1981 - 1997 |
PIAGGIO VESPA PX 80 AND ELESTART 80 1981 - 1997 |
Original PIAGGIO reference code: 177442
You can return the material up to 30 days from your order
Sometimes we will ask you the reason for the return simply to understand how we can improve our service.
Understanding if and where there may be a problem is essential for us.
RETURN PROCEDURE: If you want to return a product, simply log into your account, check the order using the "Complete Order" link in the "My Account" menu and click on Return Product. You will receive an email notification of your refund as soon as we have received and checked the product.
We ship our products almost all over the world.
When you place an order, the system will calculate an estimate of shipping costs and an indicative delivery time, based on product availability.
Please note that shipping rates for some products are based on the weight of the product.
Your payment details are processed securely.
We do not store credit card details nor do we have access to your credit card information.
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1.1
These Terms and Conditions ("Terms and Conditions") apply to all purchases made by the user as a consumer at www.futuremoricambi.it and related websites (the "website"). The user accepts the Terms and Conditions when making a purchase on the website.
1.2
The Contract is stipulated with Future Global Distribution, via Costantino Reta 2A, 16162 Genova - PI 02177730997 ("Futuremoto", "we" or "us").
1.3
You can contact our customer service at expeditions.futuremoto@gmail.com
We only sell to customers who act as private individuals (consumers). To make a purchase, you must have the right to enter into a contract under applicable law. This means you must be 16 or older to buy with direct payment or 18 or older to buy on credit.
3.1
Once your purchase is complete you will receive an automatic confirmation email ("Thank you for your order"), confirming that we have received your order. This automatic confirmation does not imply the conclusion of a binding contract.
3.2
A binding contract is only concluded when the order is packed and we send a final delivery confirmation of the order to the e-mail address you indicated when placing your order ("Your order has been shipped").
3.3
Before you receive final delivery confirmation, your order may be rejected in whole or in part due to stock discrepancies, in accordance with our Fair Practice Policy, if you have provided us with incorrect information at checkout or if we suspect attempted fraud . In these cases, we will inform you as soon as possible.
4.1
At the time of the order, the prices indicated on the website at the time of the order apply. All prices include the applicable VAT, but do not include payment and transport costs, which are indicated separately.
4.2
We do our best to quote correct prices, but if by any chance we quote an incorrect price for a product, or if information about a product listed on the website is incorrect, we will contact you as soon as possible to advise you of the correct price. Before a delivery confirmation is sent, no binding contract has been concluded and we are free to adjust our prices.
4.3
If the price or information for a product listed on the Website is incorrect and you realized or should have known, the price or information will not apply to your purchase even if you received a delivery confirmation. In these cases, we will contact you as soon as possible.
4.4.
The website images showing the product are for illustration purposes only, and the actual product may differ slightly due to different producing batches, different motorcycle models, etc. We also cannot guarantee that all images on the website reflect your exact appearance, for example due to color rendition of your computer or telephone screen.
5.1
We offer different payment options and the user can choose which payment option to use. The possible payment options are always indicated in the website cashier and at the time of the order. Depending on the option chosen, any additional costs will be indicated in the checkout.
5.2
You will find complete information on all payment options and possible additional costs here
5.3
When you make a purchase from us, you enter into a separate payment agreement with our payment service provider.
6.1
We offer different delivery options depending on the destination and the products purchased. The delivery options we offer are always indicated in the website checkout. We offer home delivery depending on your place of residence.
6.2
To facilitate your delivery and minimize the environmental impact, we always try to deliver the products in a single shipment.
6.3
If the order contains several products and one or more of them are not available in stock or have longer delivery times, you will be notified in order to decide, in synergy, whether to send a single shipment or to divide the order into several shipments
6.4
These terms and conditions of purchase apply to delivery in Italy. We do not deliver to the Republic of San Marino, in the municipalities of Campione d'Italia CAP 22060 and in the municipalities whose CAP is 23030.
6.5
You can find all the details about our delivery options here
6.6
Depending on the products purchased, the shipping option chosen and the total amount of the order, transport costs may be applied. The transport cost is always indicated at the time of purchase.
6.7
If you purchase bulky/heavy products such as kickstands, wheel mousses, top cases or luggage racks, etc etc, a shipping cost will be applied to these. Bulky/heavy products are always indicated on the website.
6.8
You can find complete information about shipping options and costs here
6.9
The estimated delivery date is available at the website checkout and in the automatic order confirmation and may vary depending on the products and the delivery option chosen. We always aim to deliver your order within the estimated delivery times, but we cannot guarantee this.
6.10
The customer is responsible for receiving the delivery in accordance with the instructions given when placing the order.
6.11
Parcels at collection points that are not collected by the time indicated in the notice will be returned. If you have chosen home delivery and you do not follow the instructions for receiving, for example if you are not at home to receive the delivery, the package will be returned to us.
6.12
In these cases, we have the right to charge an administrative fee equal to the handling and shipping costs.
7.1
You have the right to cancel your purchase within 14 days of the day you or a person on your behalf received the product you purchased on the website.
7.2
In addition, we grant you an additional 15 days of right of withdrawal, for a total of 30 days. The right of withdrawal applies only to unused products, in new condition, in the original packaging and with all tags still attached.
7.3
For some products, the right of withdrawal or return does not apply. This applies to products that have been manufactured according to the user's instructions (print or motorcycle measurements) or have otherwise been given a clear personal touch. All products found on the website under the heading "Customizable" are excluded from the right of withdrawal and return. Even exhaust systems made for your motorcycle are not subject to the right of withdrawal or return. This also applies to products that can deteriorate rapidly or become obsolete, such as beverages and edible products. Products with broken seals that cannot be returned for health or hygiene reasons and which have been broken by the customer are also excluded from the right of withdrawal and return. If the right of withdrawal or return is not applicable, it will be indicated in relation to the product.
7.4
When you exercise your statutory right of withdrawal, you have the right to open the packaging and examine the product to the extent necessary to assess its nature, characteristics and functioning. You have the right to cancel your purchase for a full refund if you register your return or contact us within 14 days of the day you received the product and return it in its original condition.
7.5
If the product is manipulated beyond what is necessary to determine its character, properties and function, we are entitled to make a depreciation. This deduction is made by comparing the value of the product at the time of return with the original value at the time of purchase. For a full refund, we therefore recommend that you return the product in its original condition.
7.6
If you wish to return your purchase, you must register your return or notify us within 14 days of the day you or a person acting on your behalf receives or collects your order.
7.7
You can easily register your return yourself using our portal.
By accessing the My Account section, click on the order number you want to return and then on the "return product" item
7.8
Once you have notified us that you wish to return the purchase, you must send or return the product within 14 days from the day you or a person on your behalf receives or collects the order. We advise you to return the product in the same packaging in which you received it as you will be responsible for any damage or loss during the return shipment if such damage or loss has been caused by your negligence, for example in the packaging of the product.
7.9
If, after the expiry of the right of withdrawal or return, you wish to take advantage of the additional 16 days of right of return, follow the same procedures as for the right of withdrawal. However, please comply with the requirements of new condition, original packaging and labels as outlined in 7.2.
7.10
Our return address is Future Moto Ricambi, via Costantino Reta 2A, 16162 Genoa, Italy
7.11
The shipping costs for the return are charged to the customer. If you choose to return via us, the cost of the return postage will be deducted from your refund. For information on return shipping costs, see the site here
7.12
Once the purchase has been returned, we will issue the refund via our payment service provider within 14 days. However, we will not issue a refund until we have received the product or until you prove that you have sent it to us. We remind you that the customer is responsible for any damage or loss during the return shipment caused by his negligence.
7.13
If you are returning an entire order, your refund will include the shipping costs (for sending to the customer) paid at the time of purchase. However, this only applies to the cost of standard shipping. Additional shipping costs resulting from choosing a more expensive shipping option will not be refunded.
7.14
If you are returning only part of an order, the shipping will not be refunded.
7.15
The refund will be made with the same payment method chosen by the customer at the time of purchase, unless otherwise agreed.
8.1
If the product is defective, you have the right to complain in accordance with the mandatory consumer protection legislation in force in the country where you reside.
The customer has the right to file a claim for any original defect of the product occurring within two years after delivery of the product (the liability period). The complaint must always be filed within a reasonable period of time after the defect should have been discovered. The right to complain ends after the two-year liability period has expired.
8.2
If you wish to complain about a product, you should contact our customer service at expeditions.futuremoto@gmail.com
8.3
Once the product that is the subject of the complaint has been assessed and we have established that the complaint is valid, we will refund you in accordance with applicable law. This means that the fault will be rectified or that we will replace the defective product with a new one. If neither of the two options is possible, you will instead have the right to request a reduction in the price corresponding to the defect or to cancel the purchase in accordance with the applicable law.
8.4
Please note that we have the right to refuse a claim if it is found that the product is not faulty under applicable law.
8.5
In case we need to get the product back, our return address is: Future Moto Ricambi, via Costantino Reta 2A/R, 16162 Genova, Italy
9.1
We may sometimes offer promotions, discount codes, gifts and other offers (collectively referred to as "Offers"). Such Offers are valid only for the period of time indicated and are subject to the terms and conditions set forth in connection with such offers. The promotion period cannot be extended and if we run out of stock during the promotion period, we will not offer similar substitute products in place of the promoted products. The offers cannot be combined with other discounts or offers, unless expressly indicated at the time of purchase.
9.2
In many cases, in order to take advantage of the offer, the user may be required to enter a code or otherwise activate the offer in question before completing the purchase.
9.3
If you cancel or return any products you have ordered, you may no longer be eligible for the offer. This may mean that you need to return or pay for a gift or that you may no longer be able to take advantage of a particular discount. If, due to a return, you no longer qualify for the gift in question and do not return it, we will deduct the value of the gift before issuing the refund. Alternatively, if you do not meet the requirements for a given discount, it will be deducted from your refund.
10.1
In order to shop with us you need:
10.2
Behaviors that are considered to be in violation of this Fair Practice Policy include, but are not limited to:
10.3
Our assessment of a violation of our Fair Practice Policy is based on a number of different factors, such as systematic deviant behaviour, order composition, order frequency, return frequency and attempted fraudulent identification.
10.4
If your order is declined, you will be notified by email sent to the email address you provided when placing your order. Once the refusal of the order has been notified, the decision will apply to the user regardless of his profile or e-mail address. You may not attempt to circumvent this decision in any way, such as trading under someone else's name, as such deception in itself constitutes a violation of the Fair Practice Policy.
10.5
Our Fair Practice Policy does not prevent you from exercising your statutory right of withdrawal or return once you have made a binding purchase from us. However, in specific cases, our Fair Practice Policy may prevent you from entering into a new contract with us.
11.1
In the event of product defects or delays in delivery, we will be liable for any damages suffered by the customer as a result of the defect or delay, in accordance with mandatory consumer protection legislation. However, we will only be liable for damages to the extent that you have taken reasonable steps to limit the loss. We are therefore not liable for damages that the customer could have avoided by taking reasonable measures.
11.2
We are not responsible for damage caused by unforeseen circumstances beyond our control, such as war, strike, pandemic or natural disaster, which we cannot reasonably foresee (force majeure). If we are prevented from fulfilling our obligations under the contract or these Terms and Conditions of Purchase due to force majeure, you have the right to withdraw from the contract in accordance with the statutory consumer law.
12.1
We may amend these Terms and Conditions, but the Terms you accepted at the time of your purchase will always apply to that purchase. Any changes will be reflected in the latest published version of the Terms of Purchase on the website. The changes will take effect from the moment the user accepts the Terms and Conditions, i.e. when he makes a new purchase on the website.
12.2
It is important for us to respect your consumer rights. Being a company based in Italy, these Conditions of Purchase will be interpreted and applied in accordance with Italian law. If any provision of these Terms of Sale is held to be invalid or unenforceable by a competent court, authority or alternative dispute resolution body, the remainder of that provision and all other provisions of these Terms of Sale will remain valid and enforceable in their entirety, subject to applicable law. You are always entitled to the mandatory consumer rights of the country in which you habitually reside. Nothing contained in these Terms and Conditions shall be interpreted as a limitation of these rights.
13.1
Please contact us with any questions or complaints regarding your order. You can easily contact us using the contact details set out at the start of these Terms and Conditions.
13.2
In the event of disputes with individuals, we will abide by the decisions of alternative dispute resolution bodies. In Italy it is possible to contact the National Institute for Mediation and Arbitration - INMEDIAR, www.inmediar.it.
13.3
As a private individual, you can also lodge a complaint through the EU's online dispute resolution platform, which you can find here
13.4
Notwithstanding the foregoing, any disputes may also be settled before any competent court in the country where the customer is domiciled.
Last updated on 08/11/2022